Missed-call text-back for a med spa
A missed call at a med spa is not a lost lead. It is a lead who books three miles away that afternoon. Aesthetic buyers decide in a window measured in hours, and they call two or three places.
Run your own numbers on the missed-call calculator. For a typical clinic the arithmetic is blunt: take around ninety treatment inquiries a month, miss roughly a fifth of the calls, close a bit over half of what you speak to, and put the average treatment near $650, and the calls nobody answered are worth several thousand dollars a month.
Text-back closes it. An unanswered call triggers a text inside five seconds saying who you are and asking what she was calling about. A large share reply, and they reply in minutes. The biggest jumps happen at clinics where the phone rings during treatment and the injector cannot stop.
A lead who does not book on first contact then gets a short text sequence over several days, not a single voicemail. Two weeks in, working means the missed-call log and the booking log line up, with no gap between the call and the reply.